Shipping & Delivery

Articles

Shipping Destinations

At DressMeZee, we are proud to offer worldwide shipping! We love seeing our DMZ looks delivered to customers all across the globe. While we aim to deliver to as many locations as possible, there are some countries we may be unable to ship to. This is

Order Processing & Dispatch Times

DressMeZee warehouse and office operate Monday to Friday, 8:30 am - 4:30 pm. Operations are closed on weekends and UK Bank Holidays. Any orders placed during these times will begin processing the following working day. *Orders containing incomplete o

Tracking Your Order

Every DressMeZee order is dispatched using a fully tracked delivery service, ensuring the journey can be monitored from our warehouse to your doorstep. Yes - you can track your order directly through our Webchat by clicking the chat icon on our websi

Delays, Missing, or Lost Parcels

DressMeZee is committed to ensuring every order reaches its destination safely. If delivery is taking longer than expected, please allow an additional 1-2 working days for delivery. Delays can occasionally occur during busy seasonal periods (such as

Returned to Sender - What Happens Next

If your parcel was undelivered and returned to us by the courier, please note the following:. Parcels are usually returned if the courier cannot deliver due to reasons such as an incorrect address, no one being available to accept the delivery, or ac

What is IOSS?

We are now part of the Import One Stop Shop (IOSS) scheme, which simplifies the process of importing goods into EU countries. If your order is €150 or below, all VAT is paid upfront at checkout, meaning:. IOSS helps reduce delays and provides full tr

PO Boxes

Unfortunately, DressMeZee is unable to ship to PO Boxes at this time. To ensure a secure and successful delivery, all orders must be sent to a physical residential or business address. If an order is placed using a PO Box address, the following will