Dressmezee

Welcome to Dressmezee's Help Center! Discover seamless solutions for all your shopping needs, from speedy shipping and reliable tracking to hassle-free returns and exchanges. Get expert guidance on resolving product or order issues promptly, and explore our diverse payment options for added convenience. Our dedicated customer service team is here to ensure your satisfaction every step of the way. Let Dressmezee be your ultimate destination for a smooth and satisfying shopping experience!

Dressmezee Help Center Shipping and Returns

We do offer student discount!

We currently offer student discount via Student Beans and Youth Discount.

Please sign into your account for either site to receive your code for 10% off your next order with us.  

If you are not a member, create an account with either Student Beans or Youth Discount to receive your 10% student discount code.

💗 Do you offer student discount? 

We restock items on our website weekly! 

We'd recommend adding your email address to the product you are interested in (where it says 'email when available') to be notified via email when its back in stock! 

Please note we cannot give exact restock dates so please sign up to the products pages on our website for future restock information.

💗 When do you restock styles?

We try to process returns as quickly as possible, but we do ask to allow up to 14 days from us receiving the parcel back for a refund to be issued. You will receive a confirmation email once your refund has been issued. Refunds will be credited back to the original payment method or store credit issued if chosen. Funds can then take 3-7 working days to reach your account. 

If we are unable to issue you a refund then you will be sent an email informing you of our decision, and our reasons along with an invoice to cover return postage fees. Customers with rejected returns are to cover the cost of return postage.

💗 Where is my refund?

Please see the attached link for our Help Center which may assist you with your query!

Dressmezee Help Center Shipping and Returns (gorgias.help)

💗 Help Center

Hey!

Please allow two working days for your order to be dispatched, once your order has been sent you will receive email confirmation of this and will be able to track your order!

If it has been longer than two working days, please get in touch and one of our customer service agents will be able to assist.

Thanks, 
DMZ X

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