Start a Return
How do I Return or Exchange an Item?
At DressMeZee, we want you to love your outfit. If it isn’t quite right, all returns must be submitted through our dedicated Returns Portal so our team can track your parcel and process your request as quickly as possible. Return Portal. How to Start
How do I return an order from TikTok Shop?
If you placed your order through TikTok Shop, your return must be completed directly through the TikTok platform. To return your item:. Important:
Dropping off your return at DressMeZee HQ
While we prefer all returns to be registered through our Returns Portal to ensure your request is tracked and processed as quickly as possible, you are welcome to drop off unwanted items directly at our warehouse. Warehouse Drop-Off Details:. Importa
I’ve lost the packaging or invoice - can I still return?
Yes, you can still return your item even if you no longer have the original packaging or invoice. PackagingIf the original packaging is unavailable, please return your item in secure, sealed, non-see-through, waterproof packaging. Please also remove