Returning Your Order Directly to DressMeZee HQUpdated 13 days ago
While our team prefer all returns to be registered through our Returns Portal to ensure your request is tracked and processed as quickly as possible, you are more than welcome to drop off your unwanted items directly at our warehouse HQ!
Warehouse Drop-Off Details
- Register First: Please ensure you have logged your return via our portal before arriving.
- Location: DressMeZee, Unit 17, West Chirton Industrial Estate, North Shields, NE29 8SE
(Click the address above to view our location on Google Maps) - Opening Hours: Monday to Friday, 9:00am – 4:00pm (excluding Bank Holidays)
- What to Bring: Please have your digital order confirmation or return details ready for our team.
Important Information
- 14-Day Policy: To be eligible for a refund, store credit, or exchange, all returns must be made within 14 days of receiving your items.
- Secure Packaging: If you choose to post your return instead, please ensure it is securely packaged and that you retain your proof of postage until your return has been fully processed.