Dressmezee logo
Dressmezee logo

All articles

Shipping - General

When do you dispatch your parcels?

Our office and warehouse do not operate over the weekend or on UK Bank Holidays. Orders are dispatched Monday to Friday. We aim to dispatch orders within 2 working days of the order being placed. Orders placed with next day delivery are dispatched th

Has my parcel been dispatched yet?

Our office and warehouse operate Monday to Friday. Orders placed after cut offs, or over the weekend are processed the following working day. Whilst your order is awaiting dispatch, your order status will remain as 'unfulfilled'. Please note that the

My parcel has been returned to sender, what will happen now?

If a parcel is undelivered and is sent back to us, a refund will be issued but shipping costs will not be reimbursed.Please allow up to 14 days from us receiving an item for a refund to be issued.

Do you ship to PO boxes?

Unfortunately we are unable to ship orders to PO Boxes. These orders will be cancelled and full refunds issued.

What is IOSS?

We are now part of Import One Stop Shop. This means that orders under €150 will pay their VAT when they check out with us, and means that there are no unexpected costs when your parcel is shipped. Unfortunately this is not applicable to orders over €