Get more information
Categories
-2e364de9-094b-4074-b2d2-676672d87a70.png)
-6e219d78-1973-4d07-b2d1-7de29dd81027.png)
-4ffb1857-2715-437c-b1a4-6fbc685c692c.png)
-2364135c-87d5-46fb-9ccf-d8d8f05d1b1d.png)
-c0285f1d-ba12-4817-8727-4263ab4cd9f3.png)
-a6011959-45e1-44f6-96a9-6ec3bfd282d0.png)
-87e1442a-c0f2-4ecc-afbb-63e6f637f324.png)
-d0f473e8-60d4-41dd-bd53-68f1abeadb65.png)
Articles
What happens if my item is lost in transit or not delivered on time?
If there is an issue with your order not being delivered on time, we will reach out to the courier service to inquire further and keep you informed every step of the way. We cannot guarantee specific delivery timeframes during busy periods such as fo
What is the process for reporting a missing or non-delivered item?
If you believe your item has not been delivered, please conduct all necessary checks including asking your household members or neighbors and check in/around your property. Upon confirming non-receipt, reach out to us for assistance. In the event of
How do I get assistance with an order or a refund I have issues with?
For any issues with existing orders, including concerns about refunds, we request that you provide us with your order number and email address. This enables us to efficiently look into and resolve your query. You can provide these details by reaching
How can I change my order details or preferences after placing an order?
If you need to make any changes to your order details, such as the size or delivery address, or if you want to upgrade to next day delivery, please provide us with the relevant order number and email address as soon as possible. We will assist you in